How do we use your data?

This Privacy Policy sets out how HigherSites uses and protects any information that you give HigherSites when you use this website. HigherSites is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. HigherSites may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes. This policy is effective from 27 May 2010.

Data we may collect

We may collect the following information from time to time:

• your name and job title
• contact information, including telephone numbers and email addresses
• demographic information such as post code, preferences and interests
• other information relevant to customer surveys and/or special offers

We do not require our visitors to enter any personally identifiable data in order to use our website.

What we do with data we gather

We may require this information to understand your needs better and provide you with a better service, and in particular for the following reasons:

• to fulfil any orders and enquiries you make
• internal record keeping
• improvements to our products and services
• we may periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address which you have supplied and providing that you have consented to receive such communications
• from time to time, we may also use your information to contact you for market research purposes and we may contact you by email, phone or postal mail - we may then use any further information we gather to customise our website, products and services according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

To make this site simpler, we sometimes place small data files on your computer. These are known as cookies. Most big websites do this too. They improve things by:

• remembering settings, so you don't have to keep re-entering them whenever you visit a new page
• remembering information you've given (eg your postcode) so you don't need to keep entering it
• measuring how you use the website so we can make sure it meets your needs

Our cookies aren't used to identify you personally. They're just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org.

We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (eg your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

Name: _utmmobile
Typical content: randomly generated number
Expires: 2 years

For further details on the cookies set by Google Analytics, can be seen here.

Other Cookies:

Name:PHPSESSID*
Typical content: randomly generated number
Expires: When you close your browser

Name:hs_cookie
Typical content: set to true when the cookie notification is hidden
Expires: 31 days

We use traffic log cookies to identify which pages are being used. This helps us analyse data about our web traffic and make improvements to our website so that it better serves our customers' needs. We only use this information for statistical analysis purposes and then the data is removed from the system. No personally identifiable data is collected in this process.

Overall, cookies help us provide you with a better website, enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website, and websites generally.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal data

You have complete control over what data you decide to share with us. We shall not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.